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FAQ as of 23.10.2026
Status: 23.10.2026 – Information according to our supplier
Unfortunately, the delivery of some products from the last Pokémon TCG 30th anniversary product wave has been delayed. According to the current information from our supplier, the following products will not be released as planned on 06.11.2026 and will therefore not be available in the store on this date either, and the delivery of (pre-)orders will unfortunately also be delayed.
A new delivery date is currently unknown.
• Ultra Premium Collection (DE/EN)
• Ditto Collection (DE/EN):
• Mew & Mewtwo Figurine Collection (EN)
We are still in contact with our supplier and will inform you as soon as we have new information about the delivery dates. This notice will be updated accordingly.
Thank you for your understanding and patience!
Yes, a small quantity will still be available in our Softridge stores on release day, 06.11.2026 (without guarantee).
Please note:
• The quantities available are very limited.
• There is a limitation per customer.
• The sale is only possible while stocks are available.
• You can get the exact information on availability and the applicable limitation directly from the respective Softridge stores.
We recommend that you check with your desired store for the applicable terms and conditions of sale. Availability or reservation cannot be guaranteed.
• Pre-orders for some products from the last product wave were possible for a short time on 13.10.2026 .
• The item is sold out online and will not be available again online.
• As mentioned above, a small quantity will still be available in our stores on release day – while stocks last.
• There is a limitation per customer. You can find out the exact conditions directly in the respective branches.
We process all pre-orders according to the available delivery quantities. Due to the high demand, special terms and conditions of sale apply:
• Limited to 1 copy per customer or household.
• Multiple orders of the same product/bundle may be cancelled in whole or in part without notice.
• We reserve the right to review orders if we suspect that the quantity limit has been circumvented and, if necessary, to adjust or cancel them.
• In the event of unforeseen supply cuts by our suppliers, changes may occur in exceptional cases.
A successful order will be processed regularly, provided that the applicable terms and conditions of sale are complied with and the quantity ordered is available. If there is a change or cancellation, we will inform the affected customers accordingly.
As soon as your order is ready for collection at the selected store, you will be informed accordingly. Please wait for the pick-up invitation you will receive by email before you set off.
If you have any questions about the status of your order, please feel free to contact the relevant store.