Privacy policy

SOFTRIDGE attaches great importance to data protection as well as to openness and transparency in the processing of personal data. For this reason, we explain how we protect personal data processed.

Who is responsible for personal data?

The Swiss company SOFTRIDGE AG is responsible for the personal data of data subjects in accordance with the applicable data protection law. 

Where is personal data stored?

The data we collect from our customers is stored in Switzerland, but may also be transferred to and processed in a country outside of Switzerland. The disclosure of personal data is carried out in accordance with applicable law.

Who has access to your data?

Personal data may be shared within SOFTRIDGE.

Disclosure, sale and exchange of personal data to third parties for marketing purposes is excluded. The disclosure of data to third parties serves exclusively to be able to provide our services to our customers.

What is the legal basis for the processing?

For any specific processing of personal data that we collect, we inform our customers whether the provision of personal data is required by law or necessary to enter into a contract, as well as whether personal data must be provided and the disadvantages of not providing it.

What are the rights of data subjects?

Right of access:
Data subjects have the right to request information about the data stored by us at any time. Data subjects may contact SOFTRIDGE to receive their personal data by email.

Right to data portability:
Where SOFTRIDGE processes personal data by automated means on the basis of a data subject's consent or on the basis of a contract, the data subject may request that a copy of the data be provided. This only applies to personal data provided to us by the data subject.

Right to rectification: 
The data subject has the right to request the rectification or completion of his or her personal data if it is inaccurate or incomplete.
Data subjects who have an account with SOFTRIDGE can edit the personal data.

Right to erasure:
Data subjects have the right to erasure of personal data processed by SOFTRIDGE at any time, except in the following cases:

* if there is an obligation to keep accounts and store data in connection with a purchase/purchase and personal data must be stored.

Right to object to data processing in the event of legitimate interest: 
Data subjects have the right to object to the processing of personal data based on SOFTRIDGE's legitimate interest. In this case, we will only process the personal data further if we can demonstrate a lawful reason for the process that overrides the interests and rights of the data subject.

Right to lodge a complaint with a supervisory authority: 
Data subjects who believe that SOFTRIDGE is incorrectly processing the personal data may contact us. There is also the right to lodge a complaint with a supervisory authority.

Updates to our privacy policy:
Occasionally, we need to update our Privacy Policy. The latest version of the Privacy Policy is always available on our website. We will inform our customers about any material changes to the Privacy Policy, for example the purpose for the use of personal data.

Retention obligation / deletion of data
The data will be kept for 10 years and then deleted after the end of the contractual relationship.